Business Analyst - Payments (Hybrid in CA)
Core
Analyze payment processes and data across ACH, wires, and instant payments to identify inefficiencies, develop reporting, and support operational improvements.
Role type
Business Analyst (Payments Operations)
Builds
Operational dashboards, process maps, and management reports for payment rails
Domain
Banking / Financial Services / Payments
Deliverable
dashboards & analysis
Required skills
Payment operations analysis, process mapping, root-cause analysis, requirements gathering, data analysis, process improvement, stakeholder collaboration
Preferred skills
Payments certifications (AAP, APRP, AFPP, CTP), knowledge of FedNow/RTP, fraud analysis support
Technologies
Microsoft Excel, ACH systems, Wire transfer systems, Instant payment networks (FedNow, RTP)
Responsibilities
Analyze payment workflows to identify gaps and inefficiencies; Develop reporting and dashboards for payment performance; Document current and future state payment processes; Support implementation of new payment capabilities; Partner with Operations, Risk, and Product teams on payment trends; Facilitate meetings to drive resolution of operational issues.
Seniority
Mid-level (2-5 years experience)
