Default Loan Servicing Specialist
Core
Monitor and complete claim posting activities for mortgage accounts, ensuring compliance with statutory, regulatory, and company guidelines while interacting with attorneys, investors, and insurers.
Role type
Loan Servicing Specialist (Claims Cash Posting)
Builds
Mortgage loan servicing workflows and claim payment resolutions
Domain
Mortgage and Real Estate
Required skills
Cash claim posting, mortgage account servicing, regulatory compliance, exception reporting, stakeholder coordination, quality assurance metrics, deadline management
Preferred skills
ICE technology (MSP, LoanSphere), Microsoft Office suite, advanced computer software proficiency
Technologies
ICE technology, MSP, LoanSphere, Windows, Microsoft Word, Excel, Microsoft Outlook
Responsibilities
Monitor loans to ensure required milestones are met; Complete claim posting activities by instructing various parties; Ensure acceptable quality assurance metrics are met; Follow departmental and business policies; Prioritize allocated work for timely resolution; Follow up on outstanding requests from partners; Monitor exception reporting for risk minimization