Senior Business Analyst IT – Mortgage Loan Origination and Servicing
Core
Senior Business Analyst supporting mortgage loan originations and servicing platforms, acting as a liaison between business, operations, compliance, and technology teams to ensure efficient, compliant, and scalable processes.
Role type
Senior Business Analyst (Financial Services)
Builds
Loan originations workflow platforms and mortgage loan servicing systems
Domain
Mortgage lending, financial services, highly regulated environments
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
Business analysis, requirements management, process mapping, workflow optimization, regulatory compliance knowledge, data querying, stakeholder management, Agile/Waterfall methodologies, system integration analysis, UAT coordination
Preferred skills
Mortgage servicing knowledge, experience with third-party financial institution integrations, audit support experience
Technologies
Workflow-driven systems, document repositories, external vendor systems, UAT tools
Responsibilities
Gather and validate business requirements from operations, compliance, and IT teams; Translate complex processes into functional specifications and user stories; Analyze current-state processes to identify automation and efficiency opportunities; Support loan originations systems for intake, review, approval, and boarding; Maintain mortgage servicing platform enhancements including escrow, payment processing, and loss mitigation; Coordinate user acceptance testing and production validation; Ensure alignment with mortgage regulations (CFPB, RESPA, TILA, FHA, Fannie Mae, Freddie Mac, Ginnie Mae)
Seniority
Senior, hands-on IC
