Senior Self Pay Operations Specialist
Core
Oversee and optimize the self-pay collections process, managing bad debt inventory, acute and PRC inventory, and statement holds to ensure accurate billing and timely collections for healthcare clients.
Role type
Senior Self-Pay Operations Specialist
Builds
Self-pay accounts receivable processes and collection strategies for hospitals and physician groups
Domain
Healthcare Revenue Cycle Management
Deliverable
dashboards & analysis
Required skills
Self-pay accounts receivable management, Bad debt inventory management, Acute and PRC inventory management, Deceased account review, Statement holds resolution, Reporting and analysis (Aged Trial Balance), Compliance with federal/state regulations, Process improvement, Microsoft Excel
Preferred skills
Associate's degree or equivalent experience, Revenue Cycle knowledge, Critical thinking, Microsoft Office experience
Technologies
Microsoft Excel, Microsoft Office
Responsibilities
Manage self-pay accounts receivable life cycle, Handle bad debt inventory and vendor recalls, Oversee acute and PRC inventory, Review deceased accounts, Resolve statement holds, Prepare aging performance reports, Ensure regulatory compliance, Provide team guidance, Implement process improvements
Seniority
Senior, 1-3 years experience