Patient Access Supervisor
Core
Organizes and coordinates patient access staff activities to ensure safe, effective, and fiscally responsible operations in a hospital setting.
Role type
Patient Access Supervisor
Builds
Registration, pre-registration, upfront collection, and scheduling processes for hospital patients
Domain
Healthcare / Revenue Cycle Management
Required skills
Staff coordination, scheduling management, performance monitoring, training and coaching, process improvement, audit execution, data reporting
Preferred skills
Supervisory experience in healthcare, knowledge of registration/insurance/billing, advanced AI usage for team management
Technologies
Microsoft Office
Responsibilities
Coordinates registration and pre-registration duties; assigns and manages staff schedules; monitors productivity and department performance metrics; conducts staff training and audits; tracks upfront collection processes; provides administrative guidance during on-call rotations; implements process changes and reports to leadership.
Seniority
Mid-level Supervisor