Specialist Customer Solutions
Core
Manage customer relationships and supply chain operations, serving as the main point of contact for inquiries, inventory, and shipments while driving cost savings and process optimization.
Role type
Specialist Customer Solutions (Supply Chain)
Builds
Efficient supply chain processes and customer satisfaction for assigned accounts
Domain
Food & Beverage / Supply Chain
Deliverable
product features
Required skills
Customer relationship management, Supply chain management, Order efficiency, Logistics optimization, Sales collaboration, Cross-functional collaboration, Negotiation, Technical proficiency (SAP, MS Office), Problem solving
Preferred skills
Experience with SAP, PowerBI, AFE, JDA, TES, FourKites
Technologies
SAP, PowerBI, AFE, JDA, TES, FourKites
Responsibilities
Build and maintain strong customer relationships, Influence customers to drive order efficiencies, Utilize supply chain software to enhance visibility, Communicate supply chain program expectations, Seek opportunities to consolidate shipments, Partner with Sales teams to support growth, Conduct cross-functional meetings
Seniority
Individual Contributor, Entry to Mid-level