Clinical Services Manager
Core
Regional manager ensuring clinic safety readiness, conducting internal audits, coaching staff on clinical competencies, and addressing performance outliers in hospitalizations and quality.
Role type
Senior clinical services manager (regional)
Builds
Clinical quality assurance and risk management programs for a region of clinics
Domain
Healthcare / Dialysis / Clinical Operations
Deliverable
dashboards & analysis
Required skills
RN license, clinical leadership, adult learning/teaching, root cause analysis, regulatory compliance, data analysis (hospitalizations/quality metrics)
Preferred skills
CQI methodology, state/federal regulations knowledge, CPR certification, CNN/CSN or Bonet Certification
Technologies
Microsoft Word, Excel, PowerPoint
Responsibilities
Respond to adverse events and CMS surveys; conduct internal audits and safety snapshots; coach clinic teams on quality improvement; analyze clinical outliers (hospitalizations); remove barriers to performance goals; provide onsite support for regulatory inspections.