Clinical Services Manager (MCS)
Core
Support clinics by ensuring safety readiness through immediate response to adverse events and regulatory surveys; upskilling clinic teams via targeted coaching on clinical competencies; and providing expert oversight for clinical outcomes by addressing performance outliers.
Role type
Clinical Services Manager (MCS)
Builds
Clinic safety compliance, quality improvement plans, and clinical performance outcomes
Domain
Healthcare / Nephrology
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Clinical leadership, coaching and upskilling, root cause analysis, regulatory compliance, internal auditing, performance management, adult learning instruction, data analysis
Preferred skills
CQI methodology, state and federal regulations knowledge, Bachelor's degree in associated field
Technologies
Microsoft Word, Excel, PowerPoint
Responsibilities
Support clinics through immediate response to adverse events and CMS surveys; conduct deep dive coaching sessions with clinic team members focusing on clinical drivers; collaborate with leadership to align on priority clinics not meeting goals and remove barriers to performance improvement; provide onsite support for CMS surveys and other regulatory inspections; complete action plans with team members focusing on clinical drivers and patient safety concerns.
Seniority
Mid-level, hands-on IC
