Clinical Services Manager (MCS)
Core
Support clinics by ensuring safety readiness through immediate response to adverse events and regulatory surveys; upskilling clinic teams via targeted coaching on clinical competencies; and providing expert oversight for clinical outcomes by addressing performance outliers.
Role type
Senior Clinical Services Manager (Nephrology)
Builds
Clinic safety compliance and performance improvement plans
Domain
Healthcare / Dialysis / Nephrology
Required skills
Clinical nursing or dietetics expertise, Nephrology experience, Team leadership and coaching, Root cause analysis, Regulatory compliance knowledge, Adult learning instruction
Preferred skills
CQI methodology, State and federal regulations knowledge, Bachelor's degree, CPR certification
Technologies
Microsoft Word, Excel, PowerPoint
Responsibilities
Respond to adverse events and CMS surveys, Conduct internal audits and safety snapshots, Coach staff on clinical drivers and quality improvement, Collaborate with leadership to address performance outliers, Remove barriers to performance goals, Provide onsite support for regulatory inspections