Product Manager, Epic Services
Core
Shape Epic strategy, standards, and adoption to support consistent, high-performing operations across healthcare clients by solving business problems with scalable Epic-based solutions.
Role type
Senior individual contributor product manager (Epic platform)
Builds
Epic feature adoption strategies, Standard Operating Models (SOMs), playbooks, and integration approaches for third-party systems
Domain
Healthcare revenue cycle management / Epic EHR platform
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Epic functional expertise, strategy formulation, requirements scoping, workflow analysis, prescriptive problem-solving, executive communication, stakeholder partnership
Preferred skills
Product management, solution design, operational strategy
Technologies
Epic (Patient Access, Hospital Billing, Professional Billing, HIM modules)
Responsibilities
Set strategy for Epic upgrades and feature adoption; translate business needs into Epic standards; lead discovery of underlying operational problems; inform Epic SOMs and maintain playbooks; educate teams on Epic standards and functionality
Seniority
Senior, hands-on IC