Patient Access Manager
Core
Oversees strategic and operational functions for patient access and pre-access teams, managing multi-site operations to align with revenue cycle goals and regulatory standards.
Role type
Senior Patient Access Manager
Builds
Front-end patient registration, admitting, and financial services workflows for acute care locations
Domain
Healthcare Revenue Cycle Management
Deliverable
product features
Required skills
Healthcare management, Patient access operations, Team leadership, Budget management, KPI monitoring, Process improvement, Stakeholder liaison, Staff recruitment and development
Preferred skills
Managed care/insurance experience, Call center experience, Microsoft proficiency, AI tool management
Responsibilities
Manage operations for admitting, registration, and financial services departments; Develop and manage departmental budgets and staffing needs; Monitor KPIs and drive process improvements; Coordinate employee work schedules; Prepare monthly performance reports; Resolve escalated issues with internal and external stakeholders; Provide training and performance feedback to staff.
Seniority
Senior, hands-on IC