Operations Analyst, NCT
Core
Operations Analyst supporting Private Banking processes including account freeze/unfreeze, payment calculations, and signature validation for German clients.
Role type
Operations Analyst (Private Banking)
Builds
End-to-end account management processes and payment transactions
Domain
Banking / Private Banking
Required skills
German language proficiency (B1-C2), account freeze/unfreeze management, SEPA payment system knowledge, signature validation, SLA adherence, risk identification
Preferred skills
AI tool usage, critical judgment for data/AI outputs
Technologies
SEPA payment system
Responsibilities
Manage account freeze/unfreeze processes, perform performance research for debitors/creditors, execute multi-level payment calculations, verify client signatures, collaborate with onshore German teams, resolve operational discrepancies, escalate fraud risks, ensure SLA compliance
Seniority
Mid-level (2-4 years experience)