ServiceNow Business Analyst
Core
Bridge business needs and IT solutions by implementing and optimizing ServiceNow platforms to drive efficiency and automation.
Role type
ServiceNow Business Analyst (Agile) (via careerplan.io/jobs/R0261024-servicenow-business-analyst-at-freseniusmedicalcare)
Builds
ServiceNow solutions aligned with organizational objectives
Domain
IT Service Management / Health & Safety compliance
Required skills
ServiceNow platform expertise, Agile/SCRUM facilitation, requirements gathering, process analysis, UAT coordination, stakeholder management, technical mentorship
Preferred skills
Health & Safety compliance knowledge
Technologies
ServiceNow
Responsibilities
Lead agile ceremonies (sprint planning, stand-ups, reviews, retrospectives), conduct workshops and stakeholder interviews, facilitate UAT, analyze business processes for automation, provide technical guidance to developers and admins
Seniority
Mid-level, hands-on IC