Resident Service Coordinator - Soma Towers
Core
Providing effective customer service to prospective and current tenants, managing resident activities, and coordinating property operations for luxury high-rise apartments.
Role type
Resident Service Coordinator (Concierge)
Builds
Quality living experience and community engagement for residents in Soma Towers
Domain
Residential Real Estate / Property Management
Deliverable
product features
Required skills
Customer service, organizational skills, local area knowledge, computer proficiency, conflict resolution, maintenance coordination
Responsibilities
Greet prospects and residents, answer and route phone calls, maintain guest suite schedules, coordinate resident activities and events, handle resident issues and neighbor disputes, process maintenance work orders, inspect buildings and grounds for safety and cleanliness