Customer Operations Representative (Full-Time, Fixed-Term)
Based in New Zealand
Core
Front and back of house operations for a car rental branch, including customer transactions, vehicle inspection, driving, and cleaning.
Role type
Customer Operations Representative (Rental Operations Agent)
Builds
Rental transactions, contracts, bookings, and vehicle readiness for customers
Domain
Automotive rental / Mobility
Required skills
Class 1 driver's licence, customer service, retail/hospitality experience, computer system usage, procedure adherence
Preferred skills
Sales incentive participation
Technologies
Various computer systems for rental information input
Responsibilities
Interact with customers and complete rental transactions, inspect vehicles for damages and maintenance, drive and park cars, clean vehicles interior and exterior
Seniority
Entry level with training provided