Customer Exit Representative / Outdoor Customer Service Role (PT - 28h/w)
Core
Assist customers exiting rental locations at Perth Airport by verifying licenses and agreements, inspecting vehicles, and resolving issues to ensure a positive experience.
Role type
Customer Service Representative (Car Rental)
Builds
Customer rental experiences at airport locations
Domain
Transportation / Car Rental
Deliverable
client delivery
Required skills
Driver's license verification, vehicle inspection, problem-solving, customer service, local driving law knowledge, procedure adherence
Preferred skills
Car rental industry experience, attention to detail, autonomous work, fast-paced environment adaptability
Technologies
Wizard (fleet management system)
Responsibilities
Review rental agreements and check driver's licenses, inspect vehicles for damage and fuel levels, educate customers on driving laws, remove out-of-service vehicles, provide directions and vehicle information, solve customer problems, drive vehicles as required
Seniority
Entry-level to Mid-level, part-time
