Operations Support Manager
Core
Managing operational performance, project deployment, and station audits for rental locations while driving operational excellence and handling technical support.
Role type
Operations Support Manager
Builds
Operational efficiency and customer satisfaction in rental station networks
Domain
Retail operations / Payment services
Deliverable
dashboards & analysis
Required skills
Performance tracking, Project deployment, Station auditing, Complaint management, Technical support, Operational excellence
Responsibilities
Creating weekly performance overviews, ensuring smooth rollout of operational projects, planning and organizing station audits, following up on customer complaints, serving as primary technical support contact for payment terminals and internal systems
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