Lead Business Analyst
Core
Lead digital transformation initiatives for patient-centric healthcare solutions by bridging business needs with technical execution in Salesforce Health Cloud.
Role type
Lead Business Analyst (Healthcare/Salesforce)
Builds
Patient-centric digital solutions and Salesforce Health Cloud applications
Domain
Healthcare / Salesforce CRM
Deliverable
production ML models | product features | dashboards & analysis
Required skills
Business analysis, Salesforce Health Cloud expertise, workshop facilitation, SDLC interpretation, requirements decomposition, stakeholder management, process design
Preferred skills
Low-code app development, technical background in CRM/Integrations/Data management, Lean/Agile environment experience
Technologies
Salesforce Health Cloud, Service Cloud, Communities, low-code app development tools
Responsibilities
Identify patient challenges and opportunities for digital solutions, lead workshops to define requirements, guide junior analysts through the SDLC, maintain documentation for Salesforce applications, decompose business requirements into user stories, bridge business and development/test teams, provide continuous updates to stakeholders
Seniority
Senior, hands-on IC with leadership responsibilities
