Sr. Manager, P2P Operations
Core
US operational lead and strategic business partner for Takeda's Commercial Fee-for-Service professional engagement processes, supporting HCP and patient speaker programs, advisory boards, and consulting engagements.
Role type
Senior Manager, P2P Operations (Individual Contributor)
Builds
Compliant and efficient execution of professional engagement programs across brands
Domain
Pharmaceutical/Biopharmaceutical Commercial Operations
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
operational oversight, stakeholder influence without direct authority, project management, process improvement, compliance management, change management, executive presentation, cross-functional collaboration
Preferred skills
multi-region P2P program experience, analytics and ROI measurement, leading communication initiatives, mentoring colleagues
Technologies
Microsoft Office (Excel, PowerPoint), CRM, event management systems, reporting tools, SharePoint, Teams
Responsibilities
Provide operational oversight across the engagement lifecycle including approvals, screening, contracting, vendor coordination, and reporting; Partner with Brands, Ethics & Compliance, Legal, Medical, Finance, Sales, and external vendors to resolve issues and deliver scalable solutions; Lead communication and change management activities to support adoption of new processes; Manage reporting, monitoring outputs, and dashboards to measure operational efficiency; Develop executive-ready presentations and translate complex operational information into actionable insights; Maintain centralized resource repositories including work instructions and training materials; Mentor colleagues and share expertise as an informal resource; Identify process gaps and recommend enhancements to improve efficiency and stakeholder experience
Seniority
Senior, hands-on IC with mentorship responsibilities
