Principal Business Analyst
Core
Lead digital transformation initiatives and patient-centric digital solutions within the healthcare industry using Salesforce Health Cloud.
Role type
Senior Business Analyst (Healthcare/Salesforce)
Builds
Patient-centric digital solutions and Salesforce Health Cloud applications
Domain
Healthcare industry, Salesforce platform
Required skills
Business analysis, Salesforce Health Cloud expertise, SDLC interpretation, workshop facilitation, requirements decomposition, stakeholder collaboration, process design, prototyping, testing coordination, user story creation
Preferred skills
Technical background in CRM, Downstream, Integrations, or Data management, Lean/Agile environment experience
Technologies
Salesforce Health Cloud, Service Cloud, Communities, low-code app development tools
Responsibilities
Identify patient challenges and opportunities for digital solutions, lead workshops to define digital solutions, interpret SDLC and guide junior analysts, maintain documentation for Salesforce applications, process business requirements into user stories, bridge business and development teams, collaborate on functional design and prototyping, provide continuous updates to stakeholders
Seniority
Senior, hands-on IC with leadership responsibilities