Principal Business Analyst
Core
Lead digital transformation initiatives for patient-centric healthcare solutions by bridging business needs with technical execution in Salesforce Health Cloud.
Role type
Senior Business Analyst (Healthcare/Digital Transformation)
Builds
Patient-centric digital solutions and Salesforce Health Cloud applications
Domain
Healthcare industry, Digital Transformation, Salesforce Platform
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
Business analysis, Salesforce Health Cloud expertise, Workshop facilitation, SDLC interpretation, Requirements decomposition, Stakeholder management, Agile/Lean methodology
Preferred skills
Technical background in CRM, Downstream, Integrations, or Data management, Salesforce certifications
Technologies
Salesforce Health Cloud, Service Cloud, Communities, Low-code app development tools
Responsibilities
Identify patient challenges and opportunities for digital solutions, Lead workshops to define digital solution requirements, Guide junior analysts through the digital solution journey, Maintain documentation for Salesforce Health Cloud applications, Decompose business requirements into specifications and user stories, Bridge business needs with testing and development teams
Seniority
Senior, hands-on IC with leadership responsibilities