Senior Technical Implementation Specialist
Core
Lead deployment and integration of complex enterprise software and hardware solutions for retail and restaurant clients.
Role type
Senior Technical Implementation Specialist
Builds
Unified commerce software and hardware solutions for enterprise clients
Domain
Retail and restaurant technology
Required skills
Enterprise software deployment, Configuration management, Technical troubleshooting, Networking principles, Database technologies, Operating systems administration, Technical training, Documentation creation, Pre-sales support, Mentoring
Preferred skills
Scripting languages (PowerShell, Python), Cloud platforms (AWS, Azure, GCP)
Responsibilities
Execute technical implementation including installation, configuration, testing, and troubleshooting; Collaborate with project managers and clients to define project scope; Conduct technical discovery sessions; Provide expert-level technical support; Develop and deliver technical training; Create and maintain technical documentation; Mentor junior specialists; Participate in pre-sales demonstrations.
Seniority
Senior, hands-on IC
