Professional Services Business Analyst III
Core
Liaison between business units and IT to translate operational needs into software specifications and coordinate implementation of new/enhanced technologies.
Role type
Senior IC Business Analyst / Project Lead
Builds
Unified commerce software solutions for retailers and restaurants
Domain
Retail and Dining / Unified Commerce / Payments
Deliverable
production ML models | product features | dashboards & analysis | client delivery
Required skills
Business analysis, Functional analysis, Project management, Process definition, Requirements gathering, Change management, Testing planning, Vendor collaboration, Process modeling, Solution coordination
Preferred skills
IT work experience, Structured analysis and design, Use-case scenario development, Workflow diagramming, Data modeling, Beta testing support, End-user training
Technologies
General office, presentation, flowchart, and project management applications
Responsibilities
Formulate program development plans using structured analysis and design; Conduct business needs analysis to determine IT vs business focus; Gather business requirements and assist in process definition; Translate operational needs into IT specifications; Monitor project schedule, scope, and budget; Execute formal change management processes; Develop testing requirements and plans; Coordinate delivery of business solutions; Support beta and end-user testing; Evaluate proposed changes for operational impact; Model business and system processes using use-case scenarios and data models; Collaborate with third-party vendors to resolve issues; Research emerging technologies; Train less experienced employees.
Seniority
Senior, hands-on IC with project lead responsibilities