Technical Writer
Core
Creating solution documentation, deep technical guides, and end-user online help for telephony and business phone systems.
Role type
Senior Technical Writer (Telecommunications)
Builds
Product documentation and online help for Mitel's business phone systems
Domain
Telecommunications / Business Phone Systems
Required skills
DITA/XML authoring, technical documentation, localization management, technical reviews, online publishing, Windows application documentation, lab environment setup, telephony concepts
Preferred skills
Agile methodology, stakeholder collaboration
Technologies
DITA, XML, Windows applications
Responsibilities
Write solution documentation and deep technical guides; manage localization for global languages; consolidate existing documentation; provide end-user perspective input to product managers and designers; install and maintain lab environments to test software solutions.
