Supply Chain Coordinator (Maternity Cover)
Core
Coordinate the interface with Mitel's largest 3rd party repair service provider, manage performance and fulfillment, and optimize customer-facing repair service processes.
Role type
Supply Chain Coordinator (After Sales & Repair Logistics)
Builds
Mitel's global repair business and related revenue
Domain
Electronics manufacturing / After Sales / Reverse Logistics
Required skills
Project management, Supplier relationship management, Cost control, Invoice verification, KPI development, International coordination, Process optimization, Reverse logistics management, Spare parts procurement, Sustainability reporting
Preferred skills
SAP, MS Office (Excel), Negotiation skills
Technologies
SAP, MS Office
Responsibilities
Manage After Sales improvements and optimizations, Control costs of repairs including invoice verification, Support negotiations with repair centres, Evaluate and define repair processes and logistics, Develop and implement KPIs for repair centres, Coordinate international customer and market requirements, Report and coordinate repair statistics, Optimize transport processes for the repair business, Support procurement of repair-relevant spare parts, Develop sustainability activities and reporting
Seniority
Mid-level, hands-on coordinator