Order Management Specialist - Spare parts with German
Core
Managing day-to-day spare parts order requests, deliveries, and ticket resolution for the Global Supply Chain.
Role type
Order Management Specialist (Spare Parts)
Builds
Spare parts order fulfillment and delivery tracking for customers and partners.
Domain
Global Supply Chain / Logistics
Deliverable
client delivery
Required skills
Order processing, ticket analysis and resolution, supply chain tool navigation, risk identification, prioritization, documentation
Preferred skills
SAP proficiency, workflow system understanding, self-help instrument guidance
Technologies
SAP, order tracking tools, Logistic Service Provider portals
Responsibilities
Receiving and analyzing customer/internal order and delivery requests; Collecting information in Supply Chain tools; Guiding requestors to self-help instruments; Solving tickets within timelines and routing to appropriate teams; Providing status and resolution updates; Processing transactions in SAP.
Seniority
Entry-level to Junior (1-2 years experience)
