Associate Auto Claims Adjuster Upskill
Core
Adjust non-injury auto insurance claims for members, investigating, evaluating, negotiating, and settling low-complexity claims in compliance with state laws.
Role type
Associate Auto Claims Adjuster
Builds
Settled auto insurance claims
Domain
Insurance (Property & Casualty)
Required skills
Auto insurance coverage knowledge, claim investigation, negotiation, documentation, customer service, policy contract interpretation, risk identification, multi-tasking
Preferred skills
Current USAA Claims Auto Contact Center Representative experience (10+ months)
Technologies
Multiple business applications
Responsibilities
Evaluate and settle high-volume low-complexity auto claims (collision, comprehensive, glass, roadside, rental), resolve claims through proactive problem solving under supervision, document thought process and settlement decisions, collaborate with internal and external partners, support workload surges and catastrophe response operations, ensure risks are identified and controlled per compliance policies
Seniority
Entry-level, supervised IC