Manager: Customer & Market Research
Core
Lead end-to-end quantitative primary research projects to deliver actionable insights advising business decisions.
Role type
Manager, Customer & Market Research (Quantitative focus)
Builds
Quantitative research studies and insight presentations for senior leaders
Domain
Financial markets infrastructure and data
Deliverable
production ML models | product features | dashboards & analysis | research
Required skills
quantitative primary research, survey design and programming, fieldwork management, data cleaning and validation, statistical analysis, vendor management, insight presentation
Preferred skills
qualitative research support, financial services domain knowledge, predictive analysis, data visualization
Technologies
Qualtrics, SPSS, R, Excel, Power BI, Tableau
Responsibilities
Translate business questions into research briefs, develop and test questionnaires, manage survey launches and fieldwork, review data quality and perform analysis, create insight presentations for senior leaders, coordinate external research vendors
Seniority
Manager, hands-on IC with team leadership
