IT/OT Specialist
Core
Provide onsite IT/OT support for factory assets, including office IT, shop floor equipment, and cybersecurity first responder tasks.
Role type
IT/OT Specialist (Cybersecurity & Onsite Support)
Builds
Operational support for factory IT/OT assets and cybersecurity incident response
Domain
Manufacturing / Industrial OT
Required skills
IT support, OT asset management, cybersecurity incident response, asset identification, security patch installation, vendor coordination
Preferred skills
ITIL 4, L6S Lean 6 Sigma
Technologies
Service Now, MS Office 365, Windows, iOS, Asset Management Tools, CCTV systems, Badging systems, Scanners
Responsibilities
Provide desk-side support for end users and IT equipment in meeting rooms; Execute onsite support for factory-owned assets; Perform OT cybersecurity operational tasks and first responder duties; Identify critical assets requiring monitoring; Install and configure security patches; Report abnormal OT system behavior; Work with vendors on system configuration and maintenance