Decision Science Analyst Senior - Member Value
Core
Senior analyst transforming member service experiences by supporting end-to-end analytics to uncover insights improving member satisfaction and service strategies.
Role type
Senior Decision Science Analyst (Member Value)
Builds
Data-driven recommendations and strategies for member service improvement
Domain
Insurance (P&C, Bank, Finance) and Data Analytics
Deliverable
production ML models | dashboards & analysis
Required skills
Advanced statistical and mathematical techniques, SQL, data visualization, data wrangling, exploratory data analysis (EDA), risk measurement, quantitative decision-making
Preferred skills
Digital analytics platforms (Adobe, Google, Amplitude), emerging data technologies (Cloud, IoT, Streaming), advanced degree in quantitative field
Technologies
SQL, SAS, BI tools, Python, Neural Networks, Sensor data, IoT, Streaming/NRT data
Responsibilities
Lead cross-functional discussions on complex business objectives, apply advanced analytical techniques to medium-to-large scale business problems, translate data into actionable recommendations for management, integrate and transform disparate data sources, document assumptions and methodology for compliance, identify opportunities for learning in data analytics, ensure risks are identified and controlled
Seniority
Senior, hands-on IC with strategic influence
