Order Desk Specialist
Core
Provide sales and administration support for aftermarket operations, managing job orders from start to finish and ensuring ERP accuracy.
Role type
Operations support specialist (aftermarket)
Builds
Aftermarket operations workflows and job order processes
Domain
Automotive/Industrial Aftermarket
Required skills
ERP operations, Microsoft Excel (advanced), Power BI data analysis, job order administration, internal audit coordination, inventory control, multi-tasking, deadline management
Preferred skills
Business-related academic background, strategy formulation, documentation management
Technologies
ERP, Microsoft Office (Word, Excel, PowerPoint), Power BI
Responsibilities
Prepare job orders from start to end following SOPs, track Work in Progress (WIP), ensure ERP validity and accuracy through data analysis and internal audit, communicate with service personnel, suppliers, and customers, assist in team operation strategies, manage job process documentation
Seniority
Mid-level, hands-on IC