Rock Tools Contract Operations Manager
Core
Manage Sandvik rock tool contract sites (managed supply or cost per meter) to ensure financial targets, contract objectives, and service levels are met while building strong customer relationships.
Role type
Senior contract operations manager (mining consumables)
Builds
Rock tool contract sites delivering drilling consumables and services
Domain
Mining industry + rock tool contract management
Deliverable
client delivery
Required skills
contract management, maintenance management, commercial business management, product selection, stock forecasting, logistics coordination, budgeting, invoicing, customer service, technical training, data analysis
Preferred skills
rotary and DTH drilling experience, EIZ membership
Technologies
Sandvik drilling consumables, stock forecasting systems, invoicing systems
Responsibilities
Ensure compliance with Environmental, Health & Safety policies; control profitability of contract sites; meet KPIs; manage monthly stock forecasts and re-order points; achieve budgeted margins and revenue; ensure timely product delivery; review product usage data for improvement opportunities; develop training for rock tool crews.
Seniority
Senior, hands-on IC with people management responsibilities