Financial Counseling Specialist
Core
Works with patients to promote financial clearance prior to clinical services, secure authorizations, and explain payment options and assistance programs.
Role type
Financial Counseling Specialist (Revenue Cycle)
Builds
Patient financial clearance and payment plans
Domain
Healthcare / Medical Billing
Deliverable
client delivery
Required skills
Medical terminology, Revenue cycle management, Patient communication, Financial counseling, Benefit eligibility screening, Payment plan administration
Preferred skills
Knowledge of Social Security, COBRA, Medicaid, and Health Insurance Marketplace programs
Responsibilities
Meet with self-pay and under-insured patients to explain benefits and financial obligations; Screen patients prior to service to collect payment and ensure coverage; Process deposits and establish payment plans for large out-of-pocket obligations; Screen patients for eligibility for government and charity assistance programs; Process applications for charity discounts.
Seniority
Mid-level IC