Group Reservations Coordinator
Core
Oversee accurate processing and management of all contracted group room blocks while upholding luxury service standards.
Role type
Group Reservations Coordinator
Builds
Group room blocks and reservation configurations for hotel properties
Domain
Hospitality / Hotel Operations
Deliverable
product features
Required skills
Contract management, room block administration, reservation system proficiency, data entry, report generation, client communication, inventory management, billing coordination
Preferred skills
Opera PMS experience, front desk experience, reservations experience, bilingual/multilingual skills
Technologies
Opera, Microsoft Office
Responsibilities
Manage contracted group room blocks from turnover through departure; review rooming lists and make adjustments; maintain group inventory and booking configurations; serve as primary contact for group inquiries; coordinate rooming list administration; prepare and distribute group reports; monitor pick-up and attrition risk; support pre-convention meetings and planning activities.
Seniority
Individual Contributor, entry-to-mid level