Senior Group Billing Clerk
Core
Senior Group Billing Clerk serving as the first point of escalation for the Group Billing team, validating and sending final invoices for complex scenarios, and resolving billing disputes for hotel group clients.
Role type
Senior Group Billing Clerk
Builds
Final invoices for hotel group and catering functions
Domain
Hospitality / Finance
Required skills
PCI compliance knowledge, property management systems, financial reconciliation, contractual concession calculation, dispute resolution, audit of financial transactions, Microsoft Office (intermediate spreadsheets)
Preferred skills
Customer-facing experience in hospitality or finance, relationship building, creative problem solving
Responsibilities
Reconcile charges posted to group and catering master accounts, calculate contractual concessions, research and resolve missing or discrepant charges, compile final invoices for timely delivery, collaborate to resolve guest billing disputes, perform daily audit of department's financial transactions
Seniority
Senior, hands-on IC