Supervisor - Access Services IMSL/Primary Care
Core
Supervises daily operations of patient access workflows including check-in, scheduling, registration, and portal management across multiple clinics.
Role type
Supervisory Access Services Coordinator
Builds
Patient access workflows and clinic operational efficiency
Domain
Healthcare administration / Primary Care
Deliverable
Dashboards & analysis
Required skills
Supervision, workflow management, Epic system monitoring, regulatory compliance, staff training, performance auditing, conflict resolution
Preferred skills
Bachelor's degree in Business or Healthcare, prior leadership experience
Technologies
Epic
Responsibilities
Supervise Access Coordinators and Patient Representatives; monitor daily productivity and quality metrics; conduct regular audits for compliance; facilitate staff training and development; manage scheduling and appointment coordination; enforce clinic policies and Joint Commission standards; handle personnel issues and progressive discipline.
Seniority
Mid-level Supervisor