Front Desk Coordinator - Lakeside Spa & Fitness (Part Time)
Core
Front Desk Coordinator serving as the welcoming face and operational hub for a luxury resort's spa and fitness center, managing guest flow, reservations, and service delivery.
Role type
Front Desk Coordinator (Spa & Wellness)
Builds
Seamless guest experiences, operational efficiency, and revenue through retail and service upsells
Domain
Hospitality / Luxury Resort / Spa & Wellness
Deliverable
product features
Required skills
Guest relations, reservation management, conflict resolution, inventory management, retail sales, scheduling coordination, compliance adherence
Preferred skills
Spa booking systems, POS platforms, wellness knowledge, CPR/AED certification
Technologies
Spa booking systems, POS platforms, guest management software
Responsibilities
Welcome and engage guests with polished hospitality, manage spa and wellness reservations, coordinate with therapists and attendants, process transactions and retail sales, maintain facility standards and safety compliance, assist with locker assignments and lounge readiness
Seniority
Entry-level to Junior, hands-on IC