General Manager
Core
Leading a full-service hotel property to drive operational success, team engagement, and financial performance.
Role type
General Manager (Hotel)
Builds
Guest experiences and hotel operations
Domain
Hospitality / Hotel Management
Deliverable
product features
Required skills
Strategic leadership, financial management, operational oversight, team development, revenue management, compliance management, vendor relations, budgeting, recruitment, guest relations
Preferred skills
Hospitality management degree, experience in full-service properties
Technologies
PMS, POS, financial reporting tools
Responsibilities
Oversee daily operations across all departments, lead and develop department heads, monitor and manage hotel performance metrics, ensure compliance with safety and legal standards, drive continuous improvement initiatives, develop and manage annual budgets, recruit and train top talent, resolve guest concerns
Seniority
Senior, hands-on IC