Learning and Development Manager
Core
Lead the city's learning function, owning strategy, design, and delivery of citywide learning and leadership development programs to build organizational capability for 11,000+ employees.
Role type
Manager of Learning and Development (Strategic IC with team leadership)
Builds
Enterprise-wide leadership development programs, online content, and training initiatives
Domain
Public sector / Municipal Government / Human Resources
Required skills
Learning strategy design, budget management ($1M+), team leadership (3 designers), needs assessment, program evaluation, facilitation, instructional design, vendor/contractor management, project management
Preferred skills
Public sector experience, DiSC/360 feedback tools, Train the Trainer capability
Technologies
DiSC, 360-degree feedback, LMS (implied by online content)
Responsibilities
Set and lead city learning strategy aligned with workforce goals; Influence senior leaders and elected officials to prioritize L&D; Execute needs assessments using performance data; Manage $1M+ L&D budget; Design and launch leadership development programs; Oversee required citywide training completion; Manage vendor/contractor lifecycle (RFPs to evaluation); Facilitate high-visibility sessions (e.g., Leader as Coach, New Leader Onboarding); Conduct Train the Trainer sessions; Assess program quality and impact; Manage and develop a team of 3 online content designers.