Document Management Technician II
Core
Reviewing and processing public assistance applications (PEAK/Paper) for Food Assistance, Financial, Medicaid, and TANF programs; inputting data into Colorado Benefits Management System (CBMS) and Work Management System (WMS); and managing document workflows for eligibility determination.
Role type
Mid-level administrative specialist (public assistance)
Builds
Eligibility determinations and case files for public assistance programs
Domain
Public sector / Social Services
Deliverable
Dashboards & analysis
Required skills
Data entry, document review, database research, quality assurance, workflow management, client phone communication, spreadsheet proficiency
Preferred skills
Experience with CBMS, eligibility determination experience
Technologies
CBMS, WMS, Adobe Pro, Microsoft Excel
Responsibilities
Review PEAK/Paper applications for completeness; input data into CBMS/WMS; conduct database research; organize and index paper documents; verify client information via phone; perform quality assurance on completed tasks; track and report operational issues
Seniority
Mid-level, hands-on IC