CareerPlan

Director & Chief of Staff-Design

San Jose, USFull-time$195k2026-10-06 → 2026-10-22

Core

Strategic partner to the VP of Design and Head of Business Operations, overseeing staff, business, and strategy operations for the global Design organization.

Role type

Director & Chief of Staff-Design (Senior, hands-on IC)

Builds

Operating systems, processes, and programs for the Design organization

Domain

Ecommerce / Design Operations

Required skills

Strategic thinking, systems thinking, operational judgment, business acumen, cross-functional leadership, organizational change management, team development, data-informed decision making

Preferred skills

AI and automation expertise, experience with complex product or technology organizations

Technologies

AI, automation, data

Responsibilities

Translate strategy into execution and establish operating rhythms; lead business operations and investment strategy including budgeting and headcount planning; connect Design with Finance, People, Recruiting, and other functions; orchestrate cross-functional initiatives and shape communications; run organizational programming and leadership meetings; lead and develop a high-performing Operations team

Seniority

Director, strategic partner & operational leader