InP - Business Systems Analyst Senior
Core
Senior Business Analyst bridging business needs and technical delivery for enterprise-wide Salesforce implementations and optimization.
Role type
Senior IC Salesforce Business Analyst
Builds
Salesforce solutions (Sales Cloud, Service Cloud) for enterprise operations
Domain
Financial Services / Payments / Salesforce Platform
Required skills
Salesforce platform expertise, requirements elicitation, process mapping, user story creation, Agile/SAFe methodologies, stakeholder management, UAT support, API integration knowledge
Preferred skills
Agentforce, Data Cloud, Experience Cloud, MuleSoft, Tableau, Salesforce Business Analyst Certification
Technologies
Salesforce, JIRA, Scrum, Kanban, SAFe, MuleSoft, Tableau, Data Cloud, Experience Cloud, Agentforce
Responsibilities
Partner with stakeholders to understand strategic objectives and operational challenges; Elicit, analyze, and document business requirements; Translate requirements into user stories and functional specifications; Collaborate with technical teams to design Salesforce solutions; Support agile delivery teams in Scrum/Kanban/SAFe; Facilitate workshops and process mapping sessions; Analyze processes for automation and digital transformation; Manage requirements in JIRA; Support testing and UAT activities; Monitor solution outcomes; Act as a trusted advisor for platform adoption.
Seniority
Senior, hands-on IC
