Quality Control Analyst
Core
Conduct comprehensive reviews of customer identification documents, design and execute control testing for automated CDD workflows, and prepare detailed QC reports for senior management and regulatory bodies.
Role type
Senior Quality Control Analyst (Customer Due Diligence)
Builds
Automated CDD workflows, decisioning outputs, and QC processes
Domain
Financial services / Anti-Money Laundering (AML) / Compliance
Required skills
Customer Due Diligence (CDD) review, control testing and validation, risk assessment, regulatory compliance knowledge, process improvement, stakeholder management, data analysis, report writing, team leadership
Preferred skills
Merchant acquiring experience, AML/Financial Crime qualifications (e.g., CAMs), experience with Orbis, Actimize, Salesforce
Technologies
Orbis, Actimize, Salesforce
Responsibilities
Review customer identification documents for accuracy and completeness; Identify and report discrepancies in CDD files; Design and execute control testing for systems and processes; Assess effectiveness of automated CDD workflows; Prepare detailed QC reports for senior management and regulatory bodies; Provide training and guidance to the CDD team on QC standards
Seniority
Senior, hands-on IC with team leadership