Program Manager, Authentication
Core
Drive go-to-market planning, execution, and program management for the Authenticity Guarantee in Electronics and Collectibles categories.
Role type
Senior Program Manager (Go-to-Market & Operations)
Builds
Authentication infrastructure for high-value categories (Electronics, Collectibles) to enable trusted marketplace transactions.
Domain
E-commerce / Authentication / Logistics
Deliverable
product features
Required skills
End-to-end GTM orchestration, cross-functional stakeholder management, external partner relationship management, program insights and reporting, change management, project management tool proficiency, AI utilization for program efficiency
Preferred skills
Experience in authentication, logistics/operations, or product development
Responsibilities
Lead end-to-end GTM orchestration from launch readiness through post-launch refinements; Identify and resolve project blockers and triage complex issues across stakeholders; Serve as central point of contact for operations, business, product, marketing, and legal teams; Develop and own escalation playbooks for common issues; Manage day-to-day relationships with external partners; Own program insights and reporting against key business metrics; Act as change management lead for operational or partner changes
Seniority
Mid-Senior, hands-on IC