IT Administrator (Email & Office 365)
Core
Administer, monitor, and optimize enterprise collaboration platforms (Microsoft 365, Slack, Google Workspace) and email security solutions for eBay employees globally.
Role type
Senior IT Administrator (Collaboration Services)
Builds
Secure, scalable collaboration environments and email security infrastructure
Domain
Enterprise IT / Collaboration Tools / Email Security
Required skills
Microsoft 365 administration, Google Workspace administration, Slack Enterprise Grid management, Exchange Online management, Cisco Cloud Email Security configuration, email authentication standards (DKIM, DMARC, SPF), SaaS platform integration (Monday.com, Figma, Lucid, Smartsheet), AI-powered agent management, API integration, incident response, change management, runbook creation
Preferred skills
AI integration expertise, mentoring peer support teams, cross-functional partnership
Technologies
Microsoft 365, Slack Enterprise Grid, Google Workspace, Cisco Cloud Email Security, Exchange Online, Monday.com, Figma, Lucid, Smartsheet
Responsibilities
Administer and optimize collaboration platforms; implement proactive security policies and manage email authentication; lead incident response and remediation; mentor peer support teams and create documentation; align platform strategy with business priorities; lead change and release management
Seniority
Senior, hands-on IC
