Digital Workplace Administrator
Core
L3 administration, engineering, and escalation support for global Microsoft 365 collaboration platforms ensuring stability, performance, and continuous improvement.
Role type
Senior IC Microsoft 365 Digital Workplace Administrator
Builds
Global collaboration services (Teams, Exchange, SharePoint) for Allegion's worldwide business
Domain
Enterprise IT / Microsoft 365 / Collaboration Platforms
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Microsoft 365 administration, SharePoint, Exchange Online, Teams, PowerShell scripting, root cause analysis, M&A integration support, automation development, technical documentation, cross-team collaboration
Preferred skills
Power Platform experience, Bachelor's degree in related discipline
Technologies
Microsoft 365, SharePoint Online, Exchange Online, Microsoft Teams, PowerShell
Responsibilities
Act as L3 escalation point for complex incidents; Provide advanced administration and optimization of Office 365; Lead root cause analysis and problem management; Design collaboration solutions aligned to security/compliance; Support M&A activities including tenant migrations; Develop automation and tooling; Maintain technical documentation and standards; Provide guidance and upskilling to other team members
Seniority
Mid-Senior, hands-on IC
