EFT/POS Field Technician
Core
Install, maintain, and validate EFT/POS equipment at customer sites; diagnose and resolve hardware/software issues affecting payment terminals.
Role type
Field Technician (EFT/POS)
Builds
Physical payment terminals and POS systems for merchants
Domain
Fintech / Payments Processing
Deliverable
physical/clinical work
Required skills
hardware troubleshooting, software troubleshooting, field installation, customer training, PC skills, problem-solving
Preferred skills
Fintech/payments industry experience, PC or EFT/POS installation/repair experience
Technologies
EFT/POS equipment, payment terminals
Responsibilities
Install and maintain EFT/POS equipment at customer locations, diagnose and resolve hardware and software issues, conduct field visits for repairs and upgrades, train merchants on POS equipment use, escalate complex technical issues, ensure compliance with security and safety standards
Seniority
Mid-level, hands-on IC
