ServiceNow Product Owner (BSA Lead)
Core
Lead the development and optimization of solutions on the ServiceNow platform, defining product vision and roadmap while translating business needs into actionable user stories.
Role type
Senior Product Owner / BSA Lead
Builds
Scalable, secure, and maintainable ServiceNow solutions for business stakeholders
Domain
IT Service Management (ITSM) / Enterprise Software
Deliverable
production ML models | product features | dashboards & analysis | client delivery
Required skills
ServiceNow platform expertise, product ownership, backlog management, agile methodologies, stakeholder liaison, solution architecture collaboration, continuous improvement monitoring
Preferred skills
Deep knowledge of ServiceNow modules, SAFe framework, cross-functional team leadership, requirement elicitation, project management
Technologies
ServiceNow, Scrum, SAFe, ITIL
Responsibilities
Define and communicate product vision and roadmap; Translate business needs into user stories and acceptance criteria; Prioritize features based on business value; Serve as subject matter expert for ServiceNow; Lead and mentor scrum teams; Facilitate agile ceremonies; Ensure timely delivery of high-quality solutions
Seniority
Senior, hands-on IC with leadership responsibilities
