Commercial Quality Assurance / Technical Analyst
Core
Develops quality assurance criteria and monitors reviews for commercial auto claims to ensure regulatory compliance and quality standards.
Role type
Senior IC quality assurance analyst (commercial auto claims)
Builds
Claims process quality controls and compliance reports
Domain
Insurance / Commercial Auto Claims
Deliverable
dashboards & analysis
Required skills
commercial auto claims experience, claims auditing, regulatory compliance analysis, process documentation review, complex data analysis, stakeholder collaboration
Preferred skills
exposure to cargo claims, hazardous material claims, casualty claims
Responsibilities
Develop quality assurance criteria in conjunction with stakeholders, review and monitor quality assurance reviews across commercial lines, conduct complex analyses of processes and controls, support state requested regulatory quality reviews
Seniority
Senior, hands-on IC