Strategist Participant Communication
Core
Develops, implements, manages, and measures multi-touch and multi-channel participant communication strategies for Empower's Large/Mega/Not-For-Profit (LMN) clients to improve retirement readiness and participant behavior.
Role type
Senior client-facing strategist (retirement communications)
Builds
Strategic communication campaigns and client service programs for retirement plans
Domain
Financial services / Retirement planning
Deliverable
client delivery
Required skills
Retirement industry knowledge, strategic communications, client management, project management, financial services acumen, presentation skills, budget management
Preferred skills
Defined contribution/benefit plan expertise, variable data/personalization experience, advisor/intermediary relationship experience
Technologies
Microsoft Office Suite, variable data systems, multi-channel delivery platforms
Responsibilities
Manage a book of business for LMN clients, execute communication strategies within budget, present campaign updates to clients, coordinate workflow for deliverables, engage Retirement Education Team for employee meetings, travel up to 20% to manage client relationships
Seniority
Senior, hands-on IC