Manager Conversion Payroll
Core
Provide production oversight, performance management, coaching, and partner engagement for Payroll service teams supporting implementation, online enrollment, and automatic enrollment for new and existing clients.
Role type
Manager, Payroll Operations
Builds
Payroll implementation and enrollment services for financial products
Domain
Asset management / US retirement (Defined contribution)
Deliverable
production ML models | product features | dashboards & analysis | client delivery
Required skills
People management, stakeholder management, performance evaluation, SOP design, project management, risk identification, process troubleshooting, audit review, dashboard creation
Preferred skills
US retirement (Defined contribution) experience, Capital markets knowledge, Asset management experience, Certified project management knowledge
Technologies
Microsoft Office Suite
Responsibilities
Manage team development and hiring; conduct performance evaluations; update policies and procedures; resolve escalated client issues; monitor deliverables via dashboards; drive process innovation and efficiency.
Seniority
Manager, hands-on leadership